We're a small creative team focused on building Apps specifically to make your life as agent or teamleader easier.
The fastest way to deliver voucher codes to your customer, to make up for shit your organization f***** up..
Everything for your Macro's. Macro Maestro, Macro Import and Lightning Macro's.
A different perspective on tickets.
Real Time Talk statistics. Clean up your queue fast!
Give your agents insights directly in tickets!
Do what should have been done a long time ago, and only save the data you actually need.
Automagically maintain your spam folder.
Create & Send QR Codes. Period.
For everybody who's name is not Jack Sparrow, and would like to keep track of skipped tickets.
Tables in tickets, simple as that.
Save precious time so your team can use it where it's actually necessary.
The Sparkly team really understand our CX needs. Their output speaks for itself and has been an effective way to increase quality time for our CX people.